Privacy Policy

Introduction

Fire Your Agency ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fireyouragency.com.au or engage with our services.

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and, where applicable, the General Data Protection Regulation (GDPR).

Information We Collect

We may collect the following types of information:

• •Personal Information: Name, email address, phone number, company name, and job title when you fill out forms, book consultations, or subscribe to our newsletter.
• •Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and referring website addresses.
• •Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our website and store certain information.

How We Use Your Information

We use the information we collect for the following purposes:

• •To provide, operate, and maintain our services
• •To respond to your enquiries and provide customer support
• •To send you marketing communications (with your consent)
• •To analyse website usage and improve our services
• •To comply with legal obligations
• •To detect, prevent, and address technical issues and security threats

Disclosure of Your Information

We may share your information in the following circumstances:

• •Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as email marketing platforms, analytics providers, and calendar scheduling tools.
• •Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.
• •Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Under Australian privacy law, you have the following rights:

• •Access: You can request access to the personal information we hold about you.
• •Correction: You can request that we correct any inaccurate or incomplete information.
• •Deletion: You can request that we delete your personal information, subject to legal obligations.
• •Opt-Out: You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails.

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site.

You can control cookies through your browser settings:

• •Most browsers allow you to refuse cookies or alert you when cookies are being sent
• •Please note that disabling cookies may affect the functionality of certain features on our website

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.